Guide to Resolve Quickbooks Error 15240

QuickBooks software has numerous tools and features that set it apart from the competition. Even after providing such useful features, users continue to encounter vexing errors that waste time and require effort, such as QuickBooks Update Error 15240.

When you attempt to update QuickBooks or download payroll updates, this error typically appears.

This problem is indicated by the error code:

  • Error 15240: The payroll update could not be completed
  • QB Status Report Error 15240: The QB Update could not be completed.

Let's look at the factors that cause QuickBooks Update Error 15240, as well as simple and effective solutions.


The causes of Error code 15240 on your system are listed below.


  • Inadequate Administrative Rights
  • In your system, the date and time are incorrect.
  • Internet Explorer's settings are incorrect.
  • QuickBooks versions are obsolete.
  • Incorrect QuickBooks installation.
  • The Firewall Settings were incorrectly configured.
  • Payroll Subscription has expired.

Now, let's look at how to easily remove Quickbooks update error 15240 from your system.


Solution 1: Run the software with administrative privileges


Error code 15240 can be resolved by launching the QB with Administrative Rights.

Carry out the following steps:

  • QuickBooks should be closed.
  • Then, on the right, click the QB icon.
  • Then select "Run as Administrator."
  • Finally, press the "Yes" button.

Solution 2: Change Your System's Date and Time


There are times when a system's Date & Time is incorrect, resulting in a variety of errors, and this should be addressed as soon as possible to ensure the proper operation of several tools. Incorrect date and time is a major cause of the Quickbooks error 15240. You can change the date and time by doing the following:

  • Keep "Windows+R" pressed.
  • Enter "Control" and then "OK."
  • Select "Clock and Region."
  • After that, select "Date and Time."
  • Now, select the change time.
  • Finally, press the "OK" button.


Solution 3: Customizing Internet Explorer Settings


A misconfiguration of your internet explorer settings may result in the Quickbooks update error code 15240. Check out the following effective steps for configuring Internet Explorer settings:

  • Start "Internet Explorer."
  • Select "Tools" from the menu.
  • Select "Internet."
  • Then click "Advanced."
  • "SSL2.0 and SSL3.0" should be highlighted.
  • Finally, press the "OK" button.



Solution 4: Updating QuickBooks Desktop 


The outdated version of QuickBooks is one of the major causes of QB error code 15240. As a result, you must update the QB desktop by following the steps outlined below.

  • Close the QB Desktop windows first.
  • Next, hold down the "Ctrl" key and quickly click twice on the QB icon, then wait until you see "No Company."
  • Then, select "Help."
  • Now, select "Update QuickBooks."
  • Then click "Update Now."
  • Then, click "Get Updates."
  • Finally, after finishing the update, press the "Close" button.


Solution 5: Restoring the System


Error 15240 can also be fixed by performing a system restore. Here, are provides some common steps:

  • First, press the "Start" button.
  • Then type "System Restore."
  • Then press the "Enter" key.
  • Select "System Restore" now.
  • Following that, you must provide the system administrator's credentials, such as the password.
  • Next, review and follow the instructions that appear on your system.
  • After that, select your preferred "Restore Point."
  • Restart your computer now.
  • Finally, start QuickBooks.


Final Thoughts


Our expert team has tested and verified the facts and simple solutions for the QuickBooks Update Error 15240. We hope that this post will assist you in troubleshooting and preventing the QB 15240 error easily and you can enjoy to use Quickbooks software.

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